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Wellville & Co. has partnered with Crystal Tech, one
of the most trusted names in e-commerce and Web-based
technology. Crystal Tech respects the privacy of Wellville &
Co.
customers. Any and all information collected at this
site, within the Wellville & Co. Commerce Network
Server (WCNS) and the Database Security System (DSS),
is held with the utmost care and will not be used in
ways not consented to.
What Information do we
collect? How do we use it?
When ordering from our site, Wellville & Co. must
collect the purchaser’s name, email address, mailing
address, credit card number, and expiration date.
This allows us to process and fulfill orders and
provide notification of the order status.
When entering a contest, sweepstakes or other
promotional feature, Wellville & Co. may ask for the
entrant’s name, address and email address in order
to administer the contest and notify winners.
Wellville & Co. may use the information we collect to
notify our partners’ customers about important
functionality changes to the Web sites and/or
special offers. For any purchaser who does not want
to receive this information, please refer to the
detailed instructions included in every offer.
How does Wellville & Co. protect customer information?
Customers who buy through the Wellville & Co. system
are shopping on a secure server, which encrypts all
of the customer’s personal information including
name, address and credit card number. Encryption
ensures that no one can access or use personal
information in an unauthorized manner.
A clear opt-out option is available on any
customer-service or client e-mail Wellville & Co.
sends.
Wellville & Co. commerce system was developed
in-house with security as it's number one priority.
Wellville & Co. DSS is designed so that there is no direct
access to the commerce database – all transactions
are controlled through a single entry point. In
essence, the DSS is a gatekeeper which controls the
flow of information between the commerce database
and the end-user. This single entry point allows
Wellville & Co. to maintain the tightest access
control – eliminating (rather than closing) the
backdoor.
Wellville & Co. has made an investment in protecting
its clients and customers’ information utilizing the
following technologies:
Firewall
Firewalls allow the use of authenticated access
and can prevent certain types of traffic from
entering the private network. Customizing the
firewall according to the network topology is
essential to having a useful firewall protection
mechanism.
SSL (Secure Socket
Layers)
Because we accept sensitive information from
end-users such as passwords and credit card
numbers, Wellville & Co.’s site uses SSL. This
logic encrypts the data being sent to the server
from the browser using high-level encryption
technology. Once the data is received from
customers on the Wellville & Co. Network, it may
be required that the data be maintained for a
certain period of time inside our private
network. Encrypting the data means it cannot be
viewed in plain text.
What about cookies?
"Cookies" are small pieces of information that are
stored by your browser on your computer’s hard
drive. Wellville & Co.’s cookies are used only to
identify the customer, not to identify any specific
customer traits. This allows us to maintain
consistency in the shopping basket and enable a more
pleasant shopping experience.
Wellville & Co. Privacy Guarantee
Wellville & Co. will never rent or sell
our customer’s information to third parties.
Your Consent
At Wellville & Co., we believe in
permission-based, email marketing. That's why:
- every order placed on a commerce site within the
Wellville & Co. network provides the customer with the
opportunity to notify us whether or not they would
like to receive future information, special offers,
and communications via email.
- every email served by Wellville & Co. on
behalf of our clients contains an opportunity
for the customer to decline future
communications.
- client-specific and network-wide suppression
files are maintained at Wellville & Co. to ensure
that only those customers interested in
receiving communications do so.
- at any time, 24 hours a day and seven days a
week, a customer may call Wellville & Co. customer
service toll free at 1-800-305-9010 and ask to
be removed from future client emails.
If we decide to change our privacy policy, we
will post those changes on this page so that you
are always aware of what information we collect,
how we use it, and under what circumstances we
disclose it.
Wellville & Co. welcomes your
questions and comments about privacy.
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